The rule of YOU

The rule of YOU

To succeed in business relationships, “do unto others as you would have done unto you” needs to become “do unto others… as others would have done unto them.” I've started to think of this practice as “The Rule of You.”

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Don't end your presentation on Q&A... serve dessert instead

Don't end your presentation on Q&A... serve dessert instead

If you end your presentation with Q&A, you're choosing to give up a very important thing: control. You're giving up the right to decide what the audience's final impression of you will be what they'll feel, and what they'll remember.

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More excellent rules for writing emails that don't waste anyone's time

More excellent rules for writing emails that don't waste anyone's time

Nobody likes having their time wasted. And when you're paying someone for their time, you would hope that they're not wasting any of THEIR time — because if they are, you're paying for it, both literally and figuratively. 

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Decoding idioms for non-native English speakers

Decoding idioms for non-native English speakers

Idioms — phrases that have come to have certain meanings that can't be deduced from the individual words used — are something we ALL learn over time. But they’re doubly hard for non-native English speakers trying to navigate our idiom-laden world. 

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Lovely Rita, internet maid: Handy website tools for writing and work

Lovely Rita, internet maid: Handy website tools for writing and work

Over time, I’ve discovered a handful of websites that I use on a fairly regular basis for writing or work. In the event you haven't experienced the particular joys of some of these, I thought I'd share them with you today. 

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